Manage your customers with CRM functionality specialized in event management. Discover this and other features of Premiumguest software.
Get to know them and offer them personalized attention.
Be the exclusive owner of your database where all your customers' data will be collected, stored and analyzed. This information will be available on a dashboard so you can better understand the behaviors and needs of your clients. These insights will allow you to create better marketing campaigns, improve customer service and event offerings, as well as boost customer retention.
Increasing the size of your database can generate more revenue, allow you to organize larger events and increase the promotion of these events.
We comply with data protection regulations to ensure that your databases are up to date and comply with the latest data policy regulations.
Manage your customer files in a very intuitive way.
Create dynamic forms to finalize the ticket purchase process. Customize the required fields to request information from your customers.
View complete customer profiles on the platform and add unlimited new customers. Create internal notes to record relevant information that will allow you to provide a personalized and unique experience to your customers in the future.
Obtain customer data and analytics from your event-goers such as gender, age and location (i.e. zip code). This information will allow you to optimize your marketing campaigns through demographic segmenting, etc.
We constantly innovate marketing strategies to persuade your customers and stand out from the competition.
Segment your audience to create more effective marketing campaigns. Take advantage of your customer data to establish more direct and personalized communications through emails or text messages.
From Premiumguest you can perform almost all the tasks you do manually on a daily basis. Almost all of them today, maybe all of them in the future. With our CRM you can:
• Remotely manage your business.
• Obtain data from your events in real time and receive customized reports.
• Generate a large database of your customers.
• Communicate with you customers in a massive and personalized way.
• Manage requests from your clients or public relations in an agile and simple way.
Yes, with Premiumguest you can create several businesses and manage them independently within the same platform with a single user. You only have to configure each of your businesses so that their data starts to be updated.
In each customer file you can see basic data such as: name, surname, date of birth or email. On the other hand, you will have information about the customer’s history with your business: events they have attended, type of tickets they have purchased and even which products they consume most frequently. With all this information you can send personalized communications to your customers and make it more effective.
No, Premiumguest does not have any rights over your customer data. That information is 100% private and yours. We know how important your database is, so it will never be shared with any private or public entity.