Build loyalty with your customers

Create long lasting relationships with your customers with our CRM

Get to know them and offer them personalized attention.

Private and exclusive database

Be the exclusive owner of your database where all your customers' data will be collected, stored and analyzed. This information will be available on a dashboard so you can better understand the behaviors and needs of your clients. These insights will allow you to create better marketing campaigns, improve customer service and event offerings, as well as boost customer retention.

Increasing the size of your database can generate more revenue, allow you to organize larger events and increase the promotion of these events.

GDPR Regulations

We comply with data protection regulations to ensure that your databases are up to date and comply with the latest data policy regulations.

register the data that interests you most

Know your customers like no one else

Manage your customer files in a very intuitive way.

Dynamic registration forms

Create dynamic forms to finalize the ticket purchase process. Customize the required fields to request information from your customers.

Customer profiles

View complete customer profiles on the platform and add unlimited new customers. Create internal notes to record relevant information that will allow you to provide a personalized and unique experience to your customers in the future.

Customer analytics

Obtain customer data and analytics from your event-goers such as gender, age and location (i.e. zip code). This information will allow you to optimize your marketing campaigns through demographic segmenting, etc.

Send invitations to events to your database

Create better marketing campaigns

We constantly innovate marketing strategies to persuade your customers and stand out from the competition.

Personalized communication to customers

Segment your audience to create more effective marketing campaigns. Take advantage of your customer data to establish more direct and personalized communications through emails or text messages.

Learn about marketing campaigns
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A SINGLE TOOL
All aspects of your business connected in one place: Premiumguest.
Your finances
Know at a glance your ticket sales, monthly turnover and the forecast of your upcoming event.
Your customers
Our software allows you to create your own customer database, enabling you to analyze customer data to personalize your services, build customer loyalty and better monetize your business.
Your team
Manage your sales channels through our software and track their performance in real time.
Your marketing
Connect your database with all marketing campaigns (newsletters, Ad campaigns, SEO, SEM, etc.) to better monitor and analyze results.
24/7 sales
Manage all business from the same platform in a simple and intuitive way
Frequently Asked Questions

How does the CRM help you manage your event?

From Premiumguest you can perform almost all the tasks you do manually on a daily basis. Almost all of them today, maybe all of them in the future. With our CRM you can:
• Remotely manage your business.
• Obtain data from your events in real time and receive customized reports.
• Generate a large database of your customers.
• Communicate with you customers in a massive and personalized way.
• Manage requests from your clients or public relations in an agile and simple way.

Can I manage several businesses from the same software?

Yes, with Premiumguest you can create several businesses and manage them independently within the same platform with a single user. You only have to configure each of your businesses so that their data starts to be updated.

What information appears in the database?

In each customer file you can see basic data such as: name, surname, date of birth or email. On the other hand, you will have information about the customer’s history with your business: events they have attended, type of tickets they have purchased and even which products they consume most frequently. With all this information you can send personalized communications to your customers and make it more effective.

Does Premiumguest have rights over my customer database?

No, Premiumguest does not have any rights over your customer data. That information is 100% private and yours. We know how important your database is, so it will never be shared with any private or public entity.