Privacy policy


Who is responsible for the processing of your personal data?

SL is RESPONSIBLE for the processing of personal data of the USER and informs you that these data will be treated in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR), and the Organic Law 3/2018 of 5 December (LOPDGDD).

What do we process your personal data for and why do we do it?

Depending on the form where we have obtained your personal data, we will process it confidentially to achieve the following purposes:
In the Contact form
- To respond to queries or any type of request made by the user through any of the contact forms made available on the website of the controller (for the legitimate interest of the controller, art. 6.1.f GDPR)
- To perform statistical analysis and market research (for the legitimate interest of the controller, art. 6.1.f GDPR).

In the link Work with Us
- To involve the interested party in the recruitment process and analyze the applicant's profile with the aim of selecting a candidate for the vacant position of the person responsible. (by the consent of the interested party, 6.1.a GDPR)

In the subscription to our Newsletter
- To send newsletters, news, offers and promotions online. (by the consent of the interested party, 6. 1.a GDPR)

On access to the Private Area
- Manage the user's account to provide personalized access to the website and the interactive services it offers. (by the consent of the data subject, 6.1.a GDPR)

On the Request a test form
- Schedule a meeting for the demonstration of the requested test and provide answers to the queries raised. (by the legitimate interest of the data controller, art. 6.1.f GDPR).

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the processing or there are legal prescriptions that dictate their custody. When it is no longer necessary for such purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or the total destruction of the data.

To whom do we provide your personal data?

The data may be communicated to other companies for internal administrative purposes, including the processing of personal data of customers or employees, with which the RESPONSIBLE has signed confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights of the USER are:
- Right to withdraw consent at any time
- Right of access, rectification, portability and deletion of your data, and limitation or opposition to its processing.
- Right to file a complaint with the supervisory authority ( if you consider that the treatment does not comply with current regulations.

Contact details to exercise your rights:
PREMIUMCOVER SL. Avda. Diagonal 433 BIS 3-2, BARCELONA. E-mail:


In the event that PREMIUMGUEST has to access personal data under the responsibility of the client as part of the services object of the proposal, the provisions of this clause will apply. The client, as the person responsible for the treatment of personal data, will make available to PREMIUMGUEST the data necessary to carry out the service contracted by the client. The provision of services by PREMIUMGUEST implies the realization of the necessary treatments for the provision of the service, such as collection, registration, structuring, modification, conservation, extraction, consultation, communication, diffusion, interconnection, collation, limitation, suppression, destruction or any other that derives from the services indicated in the proposal.


PREMIUMGUEST declares that it has sufficient technical and organizational capacity to meet its obligations arising from the provision of services in relation to the regulations on the protection of personal data, being able to commit, to the extent that the provision of services so requires, to compliance with the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("RGPD") and the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights ("LOPDGDD").

PREMIUMGUEST will maintain the secrecy and confidentiality of the personal data responsibility of the client to which it will have access and will treat the same exclusively on behalf of the client.PREMIUMGUEST will use the aforementioned data only for the provision of services and not to use or apply them in any way that exceeds that purpose. In the event that the client requests any treatment that exceeds the provision of the service, it will detail it in writing through the corresponding instructions.

PREMIUMGUEST will not communicate to third parties the data to which it has access by virtue of the provision of the services, nor the elaborations, evaluations or similar processes that it carries out with such data, nor will it duplicate or reproduce all or part of the information, results or relations on such data, except in those cases in which it is legally required.

PREMIUMGUEST will make available to the client, upon request of the client, the information necessary to demonstrate compliance with its obligations, as well as for the performance of audits or inspections reasonably carried out by the client, or another auditor on its behalf.

The persons authorized in PREMIUMGUEST to process personal data are committed, expressly and in writing, to respect confidentiality and to comply with the corresponding security measures. PREMIUMGUEST will provide the necessary support to the client in carrying out impact assessments and prior consultations with the supervisory authority, where appropriate and reasonably necessary.

In the event that PREMIUMGUEST considers that compliance with a particular instruction from the client could lead to a breach of data protection regulations, it may suspend the implementation of the relevant instruction pending the client's decision regarding the withdrawal, amendment or confirmation of the relevant instruction. In the event that the client decides not to modify the instruction, even against the recommendations of PREMIUMGUEST, the client will indemnify PREMIUMGUEST against any penalty or claim that may arise as a result of the application of the instruction contrary to the data protection regulations.

At the end of the provision of the services, and at the request of the client, PREMIUMGUEST will return the personal data to which it has had access, as well as the documents or supports in which any of these data are contained. PREMIUMGUEST will notify, as data processor, without undue delay, and in any case within a maximum period of 48 hours, and via email, any incident, suspected or confirmed, concerning the protection of data, any data processing which may be considered unlawful or unauthorized, any loss, destruction or damage of personal data within PREMIUMGUEST's area of responsibility (caused by PREMIUMGUEST, its personnel, agents or subcontractors) and any incident that may be considered a breach of data security, together with all relevant information for the documentation and communication of the incident to the authorities or to the interested parties concerned.

Likewise, PREMIUMGUEST, will assist the client in the event of a breach of security of personal data, so as to ensure compliance with the obligations of notification of a breach of security of personal data in accordance with the GDPR (in particular, arts. 33 and 34 of the GDPR) and any other applicable rules that modify, supplement or that in the future may be enacted.

PREMIUMGUEST will assist the client when required by reasonable request, providing information and / or documentation needed for the proper response to the exercise of rights of access, rectification, deletion, opposition, limitation of processing and / or portability of data that may be received from data subjects, all within reasonable time limits.

In those cases where PREMIUMGUEST directly receives a request for access, rectification, deletion, opposition, limitation of processing and / or portability by the affected party, owner of the data being processed, PREMIUMGUEST undertakes to transfer such request to the client immediately, so that it can meet it within the legally established deadlines.

PREMIUMGUEST will not subcontract services to any third party, unless they are logistical, technological or systems services that PREMIUMGUEST needs to provide its services correctly. In the event that PREMIUMGUEST needs to subcontract processing, it will inform the client of the services and processing it intends to subcontract, the identity of the subcontractor and its contact details.

PREMIUMGUEST will keep a written record of all categories of processing activities carried out under the Contract.

PREMIUMGUEST will not carry out international transfers of the personal data for which it has access, except with the client's prior written authorization or if they are duly regularized.


USERS, by ticking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request, by PREMIUMGUEST, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to PREMIUMGUEST are truthful and is responsible for communicating any changes to them. In the event that all the data is not provided, it is not guaranteed that the information and services provided are completely tailored to your needs.


That in accordance with the provisions of the regulations in force on personal data protection, PREMIUMGUEST is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, whereby they are processed lawfully, fairly and transparently in relation to the data subject and adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.

PREMIUMGUEST guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information to them so that they can exercise them.

For more information about privacy safeguards, you can contact PREMIUMCOVER SL. Avda. Diagonal 433 BIS 3-2, BARCELONA. E-mail: